Privacy Policy
Last updated: October 26, 2026
This policy explains what personal data ENSKOM LLC (7901 4th St. N, Suite 5293, St. Petersburg, Florida 33702, United States) collects when you use the ENSKOM extension, service and website, why, and what rights you have. ENSKOM LLC is the controller. Contact: privacy@enskom.com.
1. Summary
- Your research is private to your account and your team. We do not sell personal data.
- The ENSKOM extension reads public Amazon pages in your own browser; our servers never request Amazon pages.
- Our servers are located in the European Union (Germany).
- This website uses no analytics and no tracking cookies.
2. Data we collect
| Category | Examples | Source |
|---|---|---|
| Account | E-mail address, name (optional), password (stored by our own sign-in system in hashed form), language and theme preference, your role in a team | You |
| Devices | Extension installation identifier, browser and extension version, last synchronisation time, connected-browser status | The extension |
| Research data | Source ASIN lists, research sessions and results, selections, seller lists, Store Scans, exports you create | Your use of ENSKOM |
| Public Amazon data | Product and catalogue facts (categories, prices, sales rank, offers) and public seller information (seller ID, store name, business country) as shown on Amazon | Read in your browser |
| Usage | Credit usage, the work that used credits and which team member started it | The service |
| Billing | Stripe customer ID, plan, invoices, country, tax ID if provided. Card details are handled by Stripe and not received by us | You, Stripe |
| Technical and security | IP address, request logs, sign-in events, abuse-prevention signals | The service |
| Communication | Messages you send to support | You |
| Website | Your theme and language choice stored in your browser; our website host may process technical request data (such as IP address) to deliver the site | Your browser, website host |
3. Why we use it (legal bases under the GDPR)
| Purpose | Legal basis |
|---|---|
| Provide ENSKOM: account, research, results, sync, team features, support | Performance of a contract |
| Billing, invoices, tax records | Contract; legal obligation |
| Security, preventing abuse of Free plans, enforcing limits | Legitimate interests |
| Improving results with shared catalogue knowledge (section 4) | Legitimate interests |
| Product news e-mails (off unless you turn them on) | Consent, which you can withdraw at any time |
| Service e-mails (verification, password reset, billing notices) | Contract |
4. Shared catalogue knowledge
ENSKOM keeps two kinds of data apart. Your private research activity (source ASIN lists, sessions, results, selections, and what you researched and when) is visible only to your account and your team, and is never used to compute results for anyone else. Shared catalogue knowledge consists of verified public Amazon catalogue facts and product relationships that were independently confirmed by at least three unrelated customers. It never contains your identity, account, research lists or activity, and it cannot be browsed or exported.
5. Who receives data
We use service providers who process data for us under contract:
| Provider | Purpose | Location |
|---|---|---|
| Stripe | Payments, invoices, tax calculation | United States / European Union |
| Hostinger | Server hosting, business e-mail | Germany (server) |
| Cloudflare | Website delivery and protection (content delivery network, DNS, security) | Global network; company in the United States |
We do not sell or rent personal data and do not share it for advertising. We may disclose data if required by law.
6. International transfers
ENSKOM LLC is based in the United States; our servers are in the EU. Where personal data is transferred outside the EU/EEA or the UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or the recipient’s certification under the EU-U.S. Data Privacy Framework.
7. How long we keep data
| Data | Retention |
|---|---|
| Account and research data | While your account exists, then as described in section 8 |
| Billing records and invoices | As long as tax law requires |
| Raw IP addresses in security logs | 24 months, longer only for records tied to a security incident |
| Synchronisation receipts | 90 days |
| Support messages | Up to 24 months after the conversation ends |
8. Your rights and account deletion
Depending on where you live, you can ask to access, correct, export or delete your personal data, to restrict or object to processing, and to withdraw consent. You can export your research from the product. To use your rights, write to privacy@enskom.com. You can also complain to your local data protection authority.
Account deletion: when you delete your account, your plan ends and your account can no longer be used. We keep your personal data for 2 years after deletion to prevent abuse (for example, repeated Free accounts), to handle disputes and chargebacks, and to meet legal obligations; then we delete it. Research and usage records that must stay unchanged for integrity, billing and tax reasons are kept without any link to you.
9. Security
We protect data with encryption in transit, customer data separated at the database level and restricted access. No system is perfectly secure; we will notify you and the authorities of a personal data breach where the law requires it.
10. Children
ENSKOM is not intended for anyone under 18.
11. Changes
We will post updates here and notify you of material changes by e-mail or in the product.
12. Contact
privacy@enskom.com · ENSKOM LLC, 7901 4th St. N, Suite 5293, St. Petersburg, Florida 33702, United States